Frequently Asked Questions
Find answers regarding Quartz sink care, installation fits, warranty coverage, our signature sink couplings, and more.
Are Jitonex Quartz Granite sinks heat resistant?
Yes! Jitonex quartz composite sinks are manufactured with 80% natural quartz crystal particles and specialized thermal resins tested to withstand direct temperature exposure up to 280°C (536°F) without thermal shock cracking or color degradation.
How do I clean coffee, turmeric, or oil stains from a white quartz sink?
Because Jitonex quartz sinks are non-porous silver-ion hygienic surfaces, liquids cannot penetrate below the surface. Stubborn food or oil stains can be cleaned effortlessly using standard dishwashing liquid, warm water, and a non-abrasive soft sponge.
What warranty is provided on Jitonex products?
Jitonex Quartz Granite Sinks come with a 10-Year Manufacturer Structural Warranty. 304 Stainless Steel Handmade Sinks feature a 15-Year Lifetime Guarantee, and Designer Brass Faucets carry a 7-Year Cartridge & Valve Warranty.
What is a square sink coupling and why do I need one?
A square sink coupling is a modern, geometrically designed drain fitting that replaces traditional round drains. It offers superior water flow dynamics, anti-clogging features, rust resistance, and a stark, luxury aesthetic that perfectly complements our premium sinks.
Are Jitonex stainless steel accessories rust-proof?
Yes. All our stainless steel accessories, including our heavy-duty soap dishes and sink drainers, are made from premium 304-grade stainless steel which is highly resistant to corrosion and rust, ensuring longevity in wet environments.
Do you supply CAD cutout templates for stone fabricators?
Yes! CAD cutout DXF/PDF files and physical cardboard templates are available for download on each product page or supplied inside the product box.